Customer Reviews For Ground Canada Pickup
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Ground Canada PickupParcel Monkey Ground Canada is a cost-effective, tracked delivery service for large and heavy packages travelling to Canada.
4.5 308121/03/2019 JHNot recommended
By JH on 21/03/2019
Nightmare of a service.No phone# for PM so communication is very delayed.No control/ability to speak w the actual carrier. Not able to sched your own p/u and not asked a preference prior to booking. PM will change the p/u date for you, but that only causes more problems. FedEx came 6 times looking for the same package.**3 boxes were to be picked up on 2/24, but no one came. I called PM and the p/u was r/s to 2/26. FedEx came 2/25. FedEx also came 2/26(for no reason). 2 of 3 boxes were delivered.Box #3 was ret'd to me. PM printed a new label and sched a pick up date for 3/8 as the box was expected back 3/7 but delayed til 3/13 so I asked PM to r/s the pick up for 3/14. Fed Ex came looking for a pick up on 3/8 (twice), 3/9 and 3/12 (I was out of town) and 3/14. Next time I'll deal with FedEx directly.
Agent replied on 20/03/2019
Hi Joy
Our service is online booking at very competitive pricing.. According to our records this was picked up on the 25th the day it was scheduled for and was delivered on time. It doesn't get much better than that..
Thank YouParcel Monkey replied on 20/03/2019
Hello,
We are sorry to hear this.
As per checking this shipment has been collected as arranged, please provide the relevant shipment number so we can investigate further.
Kind Regards
PM Team -
Ground Canada PickupParcel Monkey Ground Canada is a cost-effective, tracked delivery service for large and heavy packages travelling to Canada.
4.5 308515/03/2019 Devan Lyman
By Devan Lyman on 15/03/2019
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Ground Canada PickupParcel Monkey Ground Canada is a cost-effective, tracked delivery service for large and heavy packages travelling to Canada.
4.5 308113/03/2019 Jewell Thomas
STUFF MISSIN AND PACKAGING TORN OPEN
By Jewell Thomas on 13/03/2019
I OPENED MY FRONT DOOR AND A BOX WAS ALL THE WAY OPEN AND CLOTHES BURSTING OUT!!! WORST SERVICE EVER NEVER AGAIN. PAID 200$ FOR TERRIBLE SERVICE
Agent replied on 20/03/2019
Hi Jewell - According to our records the box delivered without any notation of damage.
If there are items missing please contact our chat support for instructions on filing a claim
Thank YouParcel Monkey replied on 20/03/2019
Hi,
We are very sorry to hear about your package not being delivered as arranged.
Please contact our support team and they will help you to open a claim.
Kind Regards
PM Team -
Ground Canada PickupParcel Monkey Ground Canada is a cost-effective, tracked delivery service for large and heavy packages travelling to Canada.
4.5 308512/03/2019 Lamont Gardner
By Lamont Gardner on 12/03/2019
Parcel monkey made it super easy to compare rates on oversize packages and printing labels was very pleased that the packages were picked up next day. Will be including Parcel Monkey into my ebay shipping from now on knowing I can get cheaper rates then I could on my own because of bulk prices.
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Ground Canada PickupParcel Monkey Ground Canada is a cost-effective, tracked delivery service for large and heavy packages travelling to Canada.
4.5 308511/03/2019 Wen Ye
By Wen Ye on 11/03/2019