Customer Reviews For Ground Drop Off
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Ground Drop Off
4.4 51512/09/2024 Nichole AveryBy Nichole Avery on 12/09/2024
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Ground Drop Off
4.4 51111/09/2024 Gabriela Reed
Worst service!
By Gabriela Reed on 11/09/2024
Still have not received my package after it was unsuccessfully sent to Germany because someone got the address wrong. Using a middle man for international shipments is the dumbest thing I have ever seen. It took forever to get to the the destination to be returned to sender. That was two weeks ago and no one knows where my package is. Your customer service has not been helpful. Absolute worst experience shipping with you guys. I want a refund of my shipping and the cost of the items shipped that seem to have been lost by your shipper.
Parcel Monkey replied on 13/09/2024
Thank you, Gabriela, for sharing your experience with us, and we deeply apologize for the trouble you've encountered. We completely understand how frustrating this situation has been, especially with the delays and confusion. We’ve forwarded your concern to the agent handling your shipment, and they will be looking into this immediately. We appreciate your patience, and we’ll be in touch as soon as we have more information.
Best regards,
The Parcel Monkey Team -
Ground Drop Off
4.4 51108/08/2024 Sameer Pal
By Sameer Pal on 08/08/2024
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Ground Drop Off
4.4 51511/07/2024 Roy Farrow
By Roy Farrow on 11/07/2024
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Ground Drop Off
4.4 51509/07/2024 mike siegel
Parcel Monkey is the best courier
By mike siegel on 09/07/2024
Using Parcel Monkey for 5 years. By-far the BEST service and great prices.