Customer Reviews For UPS® Ground Saver
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UPS® Ground Saver
4.6 122103/07/2024 Syed BukhariVery bad and ridiculous service
By Syed Bukhari on 03/07/2024
The baggage was much damaged when we receive it. The toys of my kids got broken during transfer and shoes got damaged as well. It seemed as if you guys threw the baggage multiple times and caused a severe damage that I had to throw away some stuff....
Parcel Monkey replied on 03/07/2024
Dear Syed,
Thank you for bringing this to our attention. We're truly sorry to hear about the damage to your baggage and the broken toys and shoes. We understand how frustrating and disappointing this must be, especially when it involves your children's belongings.
Due to the nature of the carrier's business and the high volume of shipments, there are rare occasions when items get damaged despite their best efforts to handle everything with care. We deeply regret that this happened to you.
Our agent will reach out to you via your account inbox to discuss this further and find a resolution. We appreciate your understanding and patience.
Best regards,
The Parcel Monkey Team -
UPS® Ground Saver
4.6 122528/06/2024 Kendahl Kenson
Great
By Kendahl Kenson on 28/06/2024
Parcel Monkey is a great service for all your shipping needs. I have used this service multiple times and have always been satisfied with the results. The website is user-friendly and easy to navigate, making it simple to compare prices and choose the best shipping option for my needs. The tracking feature is also very helpful and provides updates on the status of my package. The packages have always arrived on time and in perfect condition. I highly recommend Parcel Monkey for all your shipping needs.