Customer Reviews For UPS® Ground
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UPS® Ground
4.8 2960527/06/2024 Larry KaiserBy Larry Kaiser on 27/06/2024
Worked perfectly. On time.
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UPS® Ground
4.8 2960527/06/2024 Mandar Ashtekar
Really good service
By Mandar Ashtekar on 27/06/2024
I like the Parcel Monkey service
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UPS® Ground
4.8 2960527/06/2024 SHARON A SHOCKLEY
By SHARON A SHOCKLEY on 27/06/2024
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UPS® Ground
4.8 2960525/06/2024 Kenneth Merrill
By Kenneth Merrill on 25/06/2024
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UPS® Ground
4.8 2960125/06/2024 Victoria E Treat
Big Letdown
By Victoria E Treat on 25/06/2024
I was guaranteed a delivery by 2300 PM on Saturday 6/22. It did NOT get delivered on Saturday, and that caused problems.
Parcel Monkey replied on 25/06/2024
Dear Victoria,
Thank you for bringing this to our attention. I am very sorry for the inconvenience and the problems caused by the missed delivery on Saturday, 6/22. I understand how frustrating this must have been for you.
Unfortunately, our service does not offer weekend deliveries, which is why the delivery could not be completed as expected. We deeply regret any confusion or trouble this may have caused.
Thank you for your understanding and patience.
Sincerely,
The Parcel Monkey Team