Customer Reviews For UPS Worldwide Expedited®
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UPS Worldwide Expedited®
4.8 3495527/03/2024 Manendra LankadasariBy Manendra Lankadasari on 27/03/2024
Great service.
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UPS Worldwide Expedited®
4.8 3495427/03/2024 Lisa Kissane
By Lisa Kissane on 27/03/2024
Love using your company on time and great customer service would highly recommend!
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UPS Worldwide Expedited®
4.8 3495127/03/2024 VESH
By VESH on 27/03/2024
mention the right information of the box size and weight, and they come back charging you extra more saying it was not correct even when you show them a picture prove of the box and weight that was drop off. I recommend people to take picture of the box after dropping it off, cause they will try taking more money from you
Parcel Monkey replied on 29/03/2024
Dear Vesh,
Thank you for taking your time to review our service and I apologize for any inconvenience caused.
Unfortunately in order to raise a dispute for this charge we need images or similar evidence to prove that the package dimensions measured by the courier are incorrect.
Please note that when this order was placed, you agreed that if the dimensions and weight of your parcel(s) are incorrect that additional charges will be applied to your card based on the information provided to us by the courier.
Since Parcel Monkey is a price comparison service and not a courier, we do not actually handle your parcels -- we must go by the information provided to us by our carrier partners. This is why we ask for any type of documentation to allow us to contact them on your behalf to reverse the charge.
We are very sorry for any inconvenience caused. If you have any questions or need anything else, please let us know. Thank you.
Kind regards,
The Parcel Monkey Team
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UPS Worldwide Expedited®
4.8 3495526/03/2024 Mark Bourdeau
By Mark Bourdeau on 26/03/2024
Fabulous as always—thanks so much.
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UPS Worldwide Expedited®
4.8 3495526/03/2024 -GB
Easy for Newbies
By -GB on 26/03/2024
It was my first time shipping something to New Zealand and it went perfectly. Instructions were easy to follow and the whole process worked just as described. I will definitely use these folks again.