Customer Reviews For UPS Worldwide Expedited®
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UPS Worldwide Expedited®
4.8 3495530/01/2024 KBy K on 30/01/2024
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UPS Worldwide Expedited®
4.8 3495530/01/2024 K
By K on 30/01/2024
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UPS Worldwide Expedited®
4.8 3495130/01/2024 JM
Very poor service yet again
By JM on 30/01/2024
Really poor service from start to finish.The package was mailed....no scan. When I inquire, I'm told it's on it's way....still no scan. There were no updates, no-one knows anything and as for being guaranteed 4-14 days......it is delivered well after that yet no compensation at all. Very poor service all round.
Parcel Monkey replied on 30/01/2024
Dear Joyce,
Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about the poor experience you had with our service.
Please note that while we strive to provide the best service possible, we do not offer delivery guarantees, especially during peak holiday seasons when most couriers experience delays due to high volumes of shipments.
To express our apologies for the inconvenience you've experienced, we'd like to offer you a 10% discount on your next shipment. This discount will be automatically applied during checkout.
Once again, I apologize for the frustration and inconvenience this situation has caused you. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you for your understanding.
Best regards,
The Parcel Monkey Team -
UPS Worldwide Expedited®
4.8 3495529/01/2024 Aaron Massey
By Aaron Massey on 29/01/2024
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UPS Worldwide Expedited®
4.8 3495527/01/2024 Zhang HauPeng
By Zhang HauPeng on 27/01/2024