Customer Reviews For USPS Ground Advantage
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USPS Ground AdvantageUSPS Parcel Select Ground is ideal for shipping large or heavy packages in the US. Book this economy ground service with Parcel Monkey to save more.
4.6 146209/02/2021 Randall PerezPackage still missing
By Randall Perez on 09/02/2021
Lost my package at Cincinnati, ohio. Distribution ctr. ..package was 22x18x18. I was told they have no clue where it's at.
Agent replied on 10/02/2021
Dear Randall, We are very sorry for your lost goods. Please, kindly contact us directly so we can check your case closely. Best regards.
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USPS Ground AdvantageUSPS Parcel Select Ground is ideal for shipping large or heavy packages in the US. Book this economy ground service with Parcel Monkey to save more.
4.6 146530/01/2021 Tino Lowe
By Tino Lowe on 30/01/2021
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USPS Ground AdvantageUSPS Parcel Select Ground is ideal for shipping large or heavy packages in the US. Book this economy ground service with Parcel Monkey to save more.
4.6 146529/01/2021 David Gutierrez
By David Gutierrez on 29/01/2021
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USPS Ground AdvantageUSPS Parcel Select Ground is ideal for shipping large or heavy packages in the US. Book this economy ground service with Parcel Monkey to save more.
4.6 146430/12/2022 BD
By BD on 30/12/2022
You need to have an option to cancel if necessary and a chat feature that is live. Your responses take too long for immediate customer service.
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USPS Ground AdvantageUSPS Parcel Select Ground is ideal for shipping large or heavy packages in the US. Book this economy ground service with Parcel Monkey to save more.
4.6 146102/01/2021 laura SLADECEK
By laura SLADECEK on 02/01/2021
I mailed the package with you in early December. It sat in Dallas for 3 weeks and finally arrived after Christmas. I am very disappointed with the service. In addition I insured the packages and your help desk staff was very vague or just didn't know how long I had to wait to file the insurance claim. Turns out it is 14 days from the ship date so I could not even file for the insurance. Your staff needs additional training.
Agent replied on 04/01/2021
Dear Iaura, we are very sorry that your shipment has been delayed.Please, kindly note, that all the carriers were overwhelmed with the quantity of shipments during this busy season and were trying to deliver as soon and safe as possible. We are very sorry for the inconvenience caused. Best regards.