Customer Reviews For USPS Priority Mail
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Delivered on time, Delivered with damage
By Rebecca B. on 15/01/2019
Although my package was delivered within the window stated, it was smashed and ripped open. Nothing in the package was damaged, but it was disappointing to see my parents' Christmas presents delivered in such a state. I've used Parcel Monkey in the past and have never had an issue before. I hope this was just a fluke, I know that accidents happen.
Parcel Monkey replied on 24/01/2019
Hi Rebecca,
We are very sorry to hear about your item being damaged. Although the damage is most likely caused in transit by the couriers.
We have contacted the couriers directly and requested an immediate investigation into the shipment.
Thank you
PM Team